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Duskel Care

Good hands.
Quiet systems.

Your servers, releases and team tools deserve a little ongoing attention. We take care of the day-to-day, so your team can keep moving.

Talk about your setupSee what we look after

A little less firefighting.
A lot more looking ahead.

Managed DevOps and server management for small teams: ongoing cloud maintenance, GitHub and GitLab deployments, monitoring, backups and Slack workspace administration. Scope and support hours agreed upfront.

The work behind
“it just works.”

Choose the parts your team needs help with. We agree on responsibilities together, then keep the work visible.

Servers & cloud

A healthy home for everything you run.

Server upkeep, operating system updates, containers, DNS, SSL certificates and cloud configuration. We keep track of what is running, who owns it and what needs attention.

  • Server maintenance
  • Cloud cost reviews
  • DNS & certificate upkeep

Git & deployments

A clear path from a pull request to production.

Repository permissions, branch protection, CI/CD pipelines and release routines. Changes arrive with checks, a rollback plan and a record your team can follow.

  • GitHub & GitLab administration
  • CI/CD maintenance
  • Release & rollback planning

Monitoring & recovery

Know what broke. Know how to bring it back.

Useful health checks, application error tracking and alerts with a clear owner. We maintain backups, test restores and write down the steps for when something goes wrong.

  • Uptime & error monitoring
  • Backup & restore checks
  • Incident runbooks

Slack & team tools

Less noise. Better handoffs.

Slack channel structure, app permissions, onboarding and offboarding, and useful integrations. Deployment updates and actionable alerts reach the right people in the right place.

  • Workspace administration
  • Access & app reviews
  • Notifications & workflows

Applications & automation

Keep the small things from becoming big things.

Dependency updates, scheduled jobs, self-hosted tools and integration maintenance. We investigate failing workflows and tackle agreed improvements in your existing stack.

  • Dependency maintenance
  • Scheduled job checks
  • Integration troubleshooting

Security & access

The right access, with a record of every change.

Least-privilege access, credential rotation planning, patch reviews and configuration hardening. Your team keeps ownership of its accounts, repositories and infrastructure.

  • Access reviews
  • Patch & configuration reviews
  • Operational documentation

Support assistants

Useful answers. A clear way to reach a person.

A website assistant built around your approved services, documentation and FAQs. Visitors can find an answer, check its source and prepare an email with their question. We maintain the content and handoff as your website changes, with no public access to your inbox.

  • Approved website answers
  • Source links & email handoff
  • Content reviews & access boundaries

First, get to know it.
Then, take care of it.

A considered handover, a shared channel and a team that knows your setup.

  1. Understand your setup

    Map the infrastructure, repositories, tools, access and existing pain points. Agree on scope and support hours before we take over.

  2. Get the essentials in place

    Prioritize urgent fixes, establish monitoring, check backups and document the routes to deployment and recovery.

  3. Care, week after week

    Handle agreed maintenance and requests, report what changed and keep a shared backlog of the next improvements.

No guesswork

Care comes
with clarity.

A scope you can point to

Named systems, maintenance responsibilities and monthly capacity. Larger migrations and new product features are scoped separately.

Support hours in writing

We agree on coverage, response targets and escalation contacts. Any out-of-hours coverage is arranged explicitly.

Your accounts stay yours

You own your hosting, tools and source code. We use scoped access and keep the handover documentation current.

Before we
take the wheel.

Is the support assistant a live chat or an AI agent?

The starting point is a website-content guide with approved answers and an email handoff. It is not staffed live chat, does not read your inbox and does not invent prices or delivery dates. In-site sending, ticketing or AI can be scoped separately with agreed permissions and human escalation.

What does managed DevOps include?

Care brings together server and cloud maintenance, GitHub and GitLab administration, CI/CD pipeline upkeep, monitoring and backup checks. We agree which systems and responsibilities are included before work starts.

Can you take care of a system you didn’t build?

Yes. We start with a review of the current setup, access and documentation. That tells us what we can maintain immediately and what needs stabilization first.

Is this a monthly service?

Care is designed for ongoing work. We agree on the systems covered, the maintenance schedule and the capacity your team needs. Initial cleanup or a larger migration can be scoped as a separate project.

Do you provide 24/7 support?

Not as a default promise. Automated monitoring can run around the clock; human response follows the coverage and escalation arrangements in your agreement.

Does Slack management include answering our customers?

The core offer covers workspace administration, integrations, access and operational communication with your team. Customer support or community moderation would need a separate scope.

How much does Care cost?

It depends on the number of systems, their current condition, the work involved and the support coverage you need. Share your setup and we will propose a clear scope and monthly fee. Hosting and third-party subscriptions stay in your own accounts.

Tell us what’s running. And what’s keeping you up.

Let’s look after it.A clear scope, agreed support hours and a team that knows your setup.