Grounded answers
Retrieval over your help centre, docs and product data so replies are accurate and cite their source — not hallucinated.
AI · Chatbots
Custom AI chatbot development — grounded in your business
We build AI chatbots grounded in your data, speaking in your voice, connected to your systems — for support, sales and internal ops. Not an FAQ widget; a support agent that takes action.
Your data
not a generic KB
Takes action
via tools, not just text
Any model
Claude, GPT or self-hosted
Off-the-shelf chatbots answer from a generic brain and tax you per seat.
A custom chatbot is grounded in your content, connects to your systems, speaks in your voice, and is yours — no walled garden. For anything customer-facing or data-sensitive, that is the only version worth shipping.
What we build
The parts that decide whether it works.
Actions via tools
Look up an order, create a ticket, book a slot — the bot does the task through your systems, not just points at a doc.
Clean human handoff
When it should escalate, it hands off to a human with full context — so customers never repeat themselves.
Embedded anywhere
In your site, inside your product, or as a Chrome extension — in-app AI is our home turf.
How we work
Scoped, shipped weekly, handed over clean.
01
Define the job
Support, sales or ops — we scope what it answers, what it does, and where a human takes over. Fixed estimate first.
02
Build & tune
Weekly working software, tuned on real conversations so the tone and accuracy are right before launch.
03
Ship & support
Embedded, monitored and handed over clean — with the run cost laid out honestly and support that stays.
Where it fits
What teams hire us to build.
- Customer support chatbot over your help centre
- Sales assistant that qualifies and books calls
- Internal helpdesk for staff questions
- Product onboarding and how-to assistant
- Lead-gen chatbot embedded on your site
- In-app AI copilot inside your product
Questions
What clients ask before we start.
How is a custom AI chatbot better than an off-the-shelf SaaS one?
A SaaS chatbot answers from a generic knowledge base and boxes you into its pricing and limits. A custom one is grounded in your data, speaks in your voice, connects to your systems, and is yours — no per-seat tax, no walled garden. For anything customer-facing or data-sensitive, custom wins.
What can the chatbot actually do?
Answer from your docs with citations, take actions through tools (create a ticket, look up an order, book a slot), escalate to a human cleanly, and hand off with context. It is a support agent, not an FAQ widget.
How much does a custom AI chatbot cost?
A focused support or sales chatbot grounded in your content is typically a few weeks of build. We give a fixed estimate before a line of code, and we are transparent about the small monthly run cost of the model and infra.
Which models do you use?
Whatever fits the job and budget — Claude, GPT, or an open model you self-host. We are not tied to one vendor, and we will tell you honestly when a cheaper model does the job just as well.
Can it live inside our existing app or website?
Yes — embedded in your site, inside your product, or as a Chrome extension. Both of our own products are extensions, so in-app AI is our home turf.
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